Technical Support

We apologize for any trouble you may be having with our website.  For immediate assistance during regular business hours, please contact Wade Grimes, Director of Information Technology at 1-800-339-5244 x3028 or wade.grimes@sapere.com.  After hours and on the weekend, Wade can be contacted on his cell phone at 828-260-5914.

 

Remote Computer Support

The Sapere Information Technology Department has the ability to work with you to remotely diagnose computer problems.  When working with the Sapere IT, you will be provided a code to start the remote connection session.  This is a one time code, and will only provide remote access to your computer when you invite us in.  No remote connections to your computer are possible without your explicit permission.  

Please enter the 6-digit code given to you by the Sapere employee:

 

 

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